After every appointment, one tap asks for feedback. Happy clients post on Google. Unhappy ones tell you privately, before they tell everyone else.
Platform
Core feature
Change what your card opens without touching the physical card. Ever. Switch between Google Reviews, your menu, a booking page â anything, anytime.
Every tap logged. See which card drives the most action, broken down by time, location, and destination.
iPhone since 2016. Every Android. No app download, no friction â the OS just opens the URL.
Pick from our catalog or upload your own artwork. Your card, your brand.
Pre-programmed and ready out of the box. Peel, place, done. No setup required on the card itself.
Here's what your customer sees
Switch modes anytime from the dashboard. The physical card never changes.
Redirecting to
instagram.com/yours
Direct redirect
Tap â your link opens. Menu, booking page, Instagram, anything.
How was your visit?
at Your Business
Tap a star to continue
Review gating
4-5â goes to Google. 1-3â stays private. You fix it first.
Your Shop
Pick what you need
Link hub
One branded page with every link. Mobile-first. Yours forever.
30-second demo
See what your customer experiences in 30 seconds.
The problem
Industry data
72%
of clients who had a bad experience never say anything, but many eventually post online.
A long-time client who had one bad experience is your biggest reputation risk. They know your business well enough to write a detailed, credible negative review. TapRef catches that before it happens.
How it works
No app, no scanning, no friction. Every smartphone since 2016 supports it natively.
At the end of the appointment, hand the TapRef card to the client. One tap with their phone, no app.
A simple 1â5 star screen. Most clients rate in under 10 seconds.
4â5â â Google review page. 1â3â â private feedback to your inbox. You hear about problems first.
What customers say
âWe swapped paper review cards for TapRef. Reviews tripled in 6 weeks.â
Barbearia Lisboa
Owner · Lisbon, Portugal
âBest $20 I've spent on the salon this year. Clients tap, book, done.â
Studio Aria
Salon · São Paulo, Brazil
âPer-card analytics means I know which employee actually hands them out.â
Casa Verde Café
Manager · Austin, TX
Why TapRef
Both work. Until you need to change anything.
The cheap default
A step up
What you actually want
| Feature | Paper | QR | TapRef |
|---|---|---|---|
| One tap (no app, no scan) | |||
| Change destination after print | |||
| Track who tapped what | |||
| Filter bad reviews privately | |||
| Branded mobile-first page | |||
| Customer can save your contact | |||
| Looks premium | |||
| Cheap to start |
Everything included
Hardware, software, analytics, and review routing, all in one.
Intercept negative feedback before it reaches Google. Compliant, ethical, and effective.
Durable, credit-card sized. No QR to scan, no link to type. Just tap.
Get the client's name and message. Reach out, offer a redo, turn them into a loyal customer.
Start collecting reviews and intercepting negative feedback the day your card arrives.
Is this legal?
Every customer sees the same rating screen. Nothing is suppressed. Customers can always post publicly if they want to.
Routing isn't suppression. We don't pay for reviews and we don't hide negative ones.
Every customer sees the same 1â5 rating prompt. No filtering before they rate.
Unhappy customers can still post publicly. We only offer a private alternative first.
One card, one tap, full protection. Ships in 3â5 days.